Monday, October 30, 2006

New Ad
posted by Brian @ 8:53 AM

I'm working on a new ad that is targeted at home owners. People who alreay have a home and might want to add my products to it.

Take a listen.

Please give me a call on my cell when you listen to this. I want to hear your feedback ASAP so I can make a decision.

Thanks

Friday, October 20, 2006

Thanks Susie!!!
posted by Carol @ 8:25 PM

OK....the thanks go to Susie because she gave me the idea that I could look up our condo on the internet and maybe find some pictures....DUH!!!! So I did. Here is the site.

The picture showing on the home page is not our side of the building. However, take a look at "open property photo tour". Picture #5 is a picture of our entry way. The door on the left is the storage closet and the door almost out of sight is the entry door. The window on the 2nd floor, to the right, would be our living room. However this is not our building because this is the mirror image of our building.

Pictures #9 and #10 could be our building. Our Condo is directly over the two garage door grouping and the entry is on the right of those garage doors. The veranda over the two garage doors is our veranda and has two sliding glass doors leading from the living room on the right and the bedroom on the left. The area over the entry is fake.

Now you can take a virtual tour of the 4 massive rooms by going to the "glamour". This may actually be our condo because it has the tile on the kitchen counters and floor and it is the correct layout. The tile was an upgrade.

Wow, I wish I had know about this sooner. I have been sweating about how much room there was over the sliding glass windows. I have pre-made the drapes except for one panel in the living room that still needs the lining. I made them quite a bit longer than the window, so looks like they are going to work and not be too long. Yeh!!!

We are leaving to drive to Colorado early Sunday morning, hoping to make it in one day. I have everything crammed into the Outback including 2 curve tracers that I hadn't counted on. There is still room for our suitcases and yes, it is all the way to the roof. Whew!

Saturday, October 14, 2006

Sharps to Kennelly Creek
posted by Carol @ 9:00 PM

This will be the third time I have tried to add text to these pictures. Each time it has vanished into vapor. However, I will keep trying.

Steve and Barbie Sharp came for a short 2 day visit and got here late Wednesday evening. We forgot how bad the road construction is getting to Tamerack, so had to endure 3 long waits to get there and more waits inside the resort. It just keeps growing. The trip back was timed just right so that we only had to wait once. Thank goodness.

Thursday evening as the sun was setting, Steve, unable to hunt with gun, decided to take binoculars out to the deck and see what would show up. He wasn't disappointed because at about dusk, 19 cow elk meandered across the valley followed by one bull. At about that time 4 or 5 bull elk, still in the trees on the hillside, started bugeling back and forth.....26 times. Yes, Steve counted each one. Barbie and I went out to listen, but 3 or 4 times was enough for us....after all, it was cold out there.
Friday morning after a leisurely breakfast, Steve and Howard headed up to the fishing pond. The fish weren't biting too well, but they both caught 2. Afterwards, we all hopped on 4-wheelers and took off for our favorite destination, Kennelly Creek. The weather was gorgeous and fairly warm for a crisp Autumn day. I must say that it was beautiful. The creek was fairly low, so we crossed and went kasploring (Parkerism...see a previous entry on this blog) It was my first time to go past the creek. It was a great adventure.

As usual, this location never fails to desplay God's handiwork. We just provide a comfortable place to enjoy it all and it is fun to share.
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Nancy's Upholstered Chair
posted by Carol @ 8:44 PM

Nancy and I have been working on this Chair. Sadly, we didn't take "before" and "during" pictures. Suffice it to say...the back was coming apart and after removing the covering, it was clear that we would have to go down to the "bare bones". That means new webbing, tieing the springs, throwning out the dirty horse hare and shreaded newspaper, dust and all and starting with new everything.
I had never had a helper before, but it sure made the work go faster and Nancy is learning something that she has wanted to take a class in for years. I am not sure I am the most professional teacher she could have, but I am definitely the cheapest. Oh, and she is going to help me on some of my upcoming upholstry projects....what a deal for me. Now maybe I can finish a few of those half done projects in the garage.
The chair looks great, sits and rocks with comfort and we both have a sense of great accomplishment. Posted by Picasa

Friday, October 13, 2006

eBay pulls through
posted by Brian @ 4:20 PM

So, I got an email Wednesday telling me that eSellingConsultants' Account was Suspended! Hopefully that means I'll be able to get my money back soon.

I guess eBay didn't like their business policies either.

Oh yeah, I also changed the look of the blog a little bit. I wanted to widen the area for text, but that screwed up the round corners. So I removed the round corners too. Hope you all don't hate it.

Wednesday, October 04, 2006

Our new Colorado home
posted by Carol @ 6:46 PM

It is high time I spent a little time updating the comings and goings of Howard and Carol. We have already been back in Nampa for a week. It seems there is so much "catching up" to do plus we have been busy celebrating birthdays. Debbie flew in last Thursday for a suprise birthday gift for Howard.....and he sure was surprised. She was able to see a few friends and spend a day at NNU.

However, back to Colorado. We were there for 2 weeks....flew there, and then drove the 300ZX home because it doesn't handle the snowy weather too well. It was a dream to drive home. Our other experience was with the motor home, so it was quite different.

While at Peak Devices, Howard was able to invent a new package that looks very promising for the outlook of the company. It is evident that he needs to spend more time there in engineering and production, so we looked around for a 1 bedroom condominium and are in the process of buying it. It is in Longmont, built about 2 years ago, but never sold. 1 bedroom condo's are not in demand. As a result, we got a sweet deal and it is brand new. It will be a company condo, and other people will be able to use it, but it is mostly so I can go with Howard and he can be there more often and longer. We will probably be there an average of 1 week a month.

I have already started plans for the decorating and furnishing. I am trying to work within my budget. We will drive the Outback down to Colorado, packed to the gills, and leave it there. There is a detatched one car garage, so the car will be out of the elements when it is not in use. We will probably be driving down in about 2 weeks, when the condo is ready to close.

Even though I had been thinking hard about submitting my resignation as costume mistress for No Greater Love, this was added incentive. My resignation was submitted several days ago and gratiously acknowledged and received by both Bette Moore and Mike Wiebe. Whew, that is a big load off.

We are missing Jim and Nancy, so we plan on taking off for the hills tomorrow morning. They should be back from their trip to Portland and Seattle. It will be fun to catch up with each other all the happenings of the the past month. Posted by Picasa

Parker is 5 years old
posted by Carol @ 6:29 PM

Parker is FIVE. He woke up Tuesday morning and Guess What????? He was taller and stronger. The first picture was actually taken on Papa Howard's birthday because Debbie couldn't stay in Nampa until Parker's birthday. This cool flight suit is just like the one Uncle Ryan wears when he flys. He didn't take if off all night. It was a gift from Ryan, Debbie, Byron and Becky.





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Horrible Business Policy
posted by Brian @ 4:24 PM

About three weeks ago I purchased some Terk wireless A/V transmitter/receivers on ebay from eSellingConsultants. Yesterday I emailed the company because I hadn't received anything. Not an email saying they've shipped, not the product, nothing. Three weeks!

This is the email I received in reply:

The manufacturers distributor has let us know their will be a brief delay on this item as they ran out of stock. It is a very popular item and If your order is time sensitive we understand and are willing to refund your order in full. If you want us to refund it please let us know by replying to this email for the instructions.

As stated in our feedback policy please keep in mind feedback left for us equals relative feedback left for you.

We value your business. Thank you for shopping with eSellingConsultants.

Notice the feedback comment. I'll come back to that later.

Obviously they knew the item was out of stock when I ordered it, yet they never contacted me to tell me. So I reply to them asking what a "brief delay" meant. 3 days? 3 weeks? I get this response:

Well 95% of our backorders have historically been filled within 10 business days.

This is a non-answer. He might as well have told me that the US government typically charges income tax. At this point I decide to cancel, get my money back, and purchase the product elsewhere. I reply back saying, "Cancel the order."

Our Office Manager handles all the refunds on the payments from all online marketplaces and he is usually about 5 business days behind when we send him a refund request, HOWEVER if you can leave us positive feedback immediately such as something gentile like "Offered me a full refund when the product was out of stock, thanks!" I will personally see to it and have it refunded immediately for you. And of course we will leave a positive feedback for you as well.

Please let us know when you have left the feedback and have a great day,

This is a big red flag. He is basically saying, "Give me positive feedback or I will delay your refund as long as possible. I'll also give you negative feedback if you give me negative feedback." First of all, the only reason I would give someone positive feedback is if I was pleased with the transaction. Second of all, relative feedback is not how the system is supposed to work. Finally, I really don't care if these guy give me negative feedback. I don't make my living on eBay.

So, I reply offering to give no feedback since there was no transaction if they give me my refund immediately (which he just admitted he could do.)

Our team of Consultants has forwarded your request of refund to Office Manager. Please keep in mind it is usually 5+ business days.

If you change your mind and you want a immediate refund please leave positive feedback and let us know and then one of Consultants will have our Sales Manager override our Office Manager and issue the refund immediately.

As stated in our feedback policy please keep in mind feedback left for us equals relative feedback left for you.

We value your business. Thank you for shopping with eSellingConsultants.


At this point I'm a little confused as to how someone would think that this is a good way to do business. I send one more email to this guy and basically say that if I don't receive an immediate refund I will leave negative feedback on eBay and tell my story to everyone I know. There's a saying that if someone makes you happy you will tell 5 people about it, if they make you unhappy they will tell 100. This guy apparently doesn't understand that concept.

Anyhow, I would highly recommend staying away from this company. They have horrible customer service and more-or-less use extortion to get positive feedback. In addition they subscribe to the junior-high strategy of "I know you are but what am I" for feedback.

I for one will not play their game.


I even started a new blog and reposted this so our blog doesn't get run over by people from ebay. I put the URL in my feedback on eBay.

escsucks.blogspot.com

I think they messed with the wrong guy. Hehe!